At capricorntalk.top, we value your trust and satisfaction with our industrial kitchen equipment. Our Return & Refund Policy has been designed to make the return and refund process straightforward and hassle-free for all our customers.

Return Policy

Eligibility for Return: To qualify for a return, items must be unused, in their original condition, and returned within 30 days of the purchase date. Please make sure the product is in its original packaging.

Non-Returnable Items: Certain items, such as custom-made or special-order products, are non-returnable. These items will be clearly marked as final sale at the time of purchase.

Return Process: To initiate a return, please contact our customer service team at (646) 336-7281 or email us at [email protected]. Provide your order number and reason for the return. We will assist you with the return instructions and provide a return shipping label if applicable.

Refund Policy

Processing Time: Once the returned item is received and inspected, we will process your refund within 7-10 business days. Refunds will be credited to the original payment method.

Refund Amount: The refund will include the cost of the product. Shipping charges are non-refundable, and the customer is responsible for the cost of return shipping unless the return is due to our error.

Exchange Policy: If you would like to exchange a product, please follow the return procedure and place a new order for the replacement item to ensure faster processing.

Contact Us

If you have any questions or need assistance with our Return & Refund Policy, please contact us at:

• Address: 165 W 81st St, New York, NY 10024, US
• Phone: (646) 336-7281
• Email: [email protected]